SANOFI CHC Purpose and Aspiration

At Consumer Healthcare at Sanofi, we're building a healthier future by helping people, help themselves. We empower people to champion better self-care for themselves, their communities and our planet, through our consumer-inspired, science-based products and solutions.

Through our brands, we elevate creativity and make health as simple as it should be, helping more people play an active role in their health. This is accelerating us towards our vision of becoming the best FMCH in - and for - the world. We all have our part to play. Health, it’s in your hands.

In order to achieve this, we need strong talents that will help us shape the future of CHC while sharing our core values of courage, teamwork, respect and integrity.

JOB PURPOSE

Build strong customer equity across Drug and Pharmacy hub customers to create unrivalled access to shoppers for Sanofi Brands.

  • Lead and empower the hub team to maximise commercial impact, building outstanding customer equity through personal impact and matrix contact strategies, underpinned by excellence in execution.

  • Bring our customer segmentation to life through focused resource allocation to ensure we win where it matters most, repeatedly.

  • Take hub P&L ownership to support planned revenue, G2N, and GM outcomes.

  • Spearhead the transformation agenda by re-inventing external interfaces, team structures, and go-to market strategies ensuring a pace of change that outstrips our competitors, making us faster and more agile.

KEY RESULTS/ACCOUNTABILITIES

1 . Build a high performing team:

  • Develop and execute the hub strategy, inspiring the team to achieve outstanding performance and transformational results.

  • Implement governance processes to ensure timely and complete achievement of performance outcomes.

  • Drive individual growth through coaching and development, fostering an environment where each team member can be their best selves.

  • Drive our togetherness through one Sanofi thinking and decision making. Be an active ambassador for the “enjoy the ride together” culture.

2 . Support the customer partnership agenda:

  • Forge strong relationships with key customer senior leadership and buying teams.

  • Drive cross-business interfaces with supporting functions, ensuring collaboration across supply, finance, MLR, etc.

  • Utilise a profound understanding of evolving customer strategies to create a shared framework for mutual success, driving internal alignment and external traction.

  • Evolve customer and channel segmentation mapping, ensuring resource alignment with strategic choices.

  • Monitor competitor activities and communicate insights internally.

3. Transform Brand and Trade plans into compelling customer strategies

  • Develop and deliver annual JBPs aligned with Sanofi brand objectives, ensuring decisive and urgent action is taken to address any issues.

  • Coordinate the delivery of winning commercial proposals with a focus on critical moments such as customer annual planning and rebuild windows.

  • Champion customer store format and shopper mission thinking to maximize the impact of Sanofi plans.

  • Integrate offline and online thinking to deliver a seamless O+O experience for Sanofi shoppers.

  • Support the shopper team to ensure the trade marketing POSM plan delivers best-in-class visibility for Sanofi products.

4. Deliver operational and financial fundamentals:

  • Lead a robust process of weekly month latest estimates, and monthly performance deep-dives.

  • Leverage a clear understanding of the drivers at each level of the P&L to deliver planned outcomes from gross sales through to gross margin and business operating income.

  • Work closely with the TRM team to improve financial returns through all levers available to you – differentiation, mix, promotional ROI, price up etc.

  • Use customer sell-out and stock in trade data, market performance data, and sell-in data to build and maintain a robust rolling 18 month forecast, with forecast accuracy +/- on a 3-month lag.

  • Own shortage reporting, end of life clearance coordination, and trade samples process

5. Support the transformation agenda for sustained success

  • Assist the Head of UK Business with strategic projects to deliver long-term sustainable growth.

  • Identify and propose trial initiatives with customers to increase access to health for more consumers.

  • Make Sanofi's sustainability agenda central to all activities.

KEY WORKING RELATIONSHIPS

  • Customers; Drug and Pharmacy

  • Local Customer team

  • Supply and Finance teams

  • Trade and Revenue team

  • Brand & shopper teams; Zone & global

  • WELT, including UK leadership

  • Third parties and trade bodies e.g. H&BA, IGD

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS

Required knowledge and/or experience

  • Minimum 7 years of experiences in FMCG / CHC Companies

  • Sales or buying background required with proven record in a modern market environment

  • Effective in driving performance through self and others

  • Ability to think strategically and implement operationally

  • Excellent verbal & written presentation, communication, selling and negotiation skills

  • Excellent relationship building skills

  • Capability to cooperate transversally and work in close cooperating with other team members

Language skills

  • French is a plus

Cultural traits / CH Behaviour

  • WE have a CHALLENGER MINDSET. We embrace our bold ambition of becoming the Best FMCH In & For the World. We are courageous on our journey to challenge ourselves and our industry, & to drive the next health revolution : moving from simply serving to helping people help themselves, Bringing Health in Your Hands.

  • We STRETCH to differentiate where it counts : We relentlessly challenge what good looks like to raise the bar within CHC & the industry. We boldly drive consequential change where it can make a real difference.

  • We TAKE ACTION to drive results. We are focused on delivering performance and ambitious outcomes. We implement & follow-through with agility to execute at speed.

  • We embrace FEEDBACK to challenge each other to grow. We never back down from an opportunity to learn, to help ourselves & others grow through constructive recognition & developmental feedback. We double-down on strengths & act on areas for improvement.

  • We VALUE TOGETHERNESS so that we can enjoy the ride together . We all trust & support each other towards common goals. We win, we learn, we laugh, and we grow together.