Country Quality Manager

Location: Lisbon, Portugal.

About the job

Ready to push the limits of what’s possible? Join Sanofi CHC in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As Country Quality Manager within our Global Quality Team, you’ll manage the implementation and maintenance of the CHC PT Affiliate Quality System, ensuring compliance with GxP regulatory requirements, CHC Global Quality standards, and national EU legislation. This role includes acting as back-up Good Distribution Practices Responsible Person according to Business Contingency Plans.

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

Main responsibilities:

  • Design, implement, and improve Quality Processes and ensure their respective implementation in the electronic Document Management System.

  • Develop, roll-out training activities and oversee training effectiveness.

  • Contribute to the selection and qualification of suppliers and subcontractors.

  • Support in the identification and mitigation of Quality risks and define action plans in areas as Quality Events, change management, audits and (self-)inspections.

  • Ensure Product Quality is maintained through the management of in-market Product Quality Complaints and the effective management of Quality incidents.

  • Contribute to continuous improvement efforts through data analysis and trending.

  • Manage activities related to the Falsified Medicine Directive .

About you


  • Proven experience in the Good Distribution Practices (GDP) domain within an affiliate setting, demonstrating a thorough understanding of the specific challenges and requirements of this area.

  • Experience in Quality Systems, Continuous Improvement and Life-cycle Management. Understanding of GxP, quality risk analysis and management, regulatory requirements.

Soft and Technical Skills

  • Excellent communication and diplomacy skills.

  • Good sense of organization, planning, priority setting and initiative and ability to work in a high paced and constantly changing environment.

  • Hands-on experience with MS Excel. Experience with other electronic platforms such as Veeva Vault is a plus.

Education: Pharmacy degree or Master in Pharmaceutical Sciences.

Languages: Proficiency in English and Portuguese.