Le contenu du poste est libellé en anglais car il nécessite de nombreuses interactions avec nos filiales à l’international, l'anglais étant la langue de travail .

At Sanofi we chase the miracles of science to improve people’s lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees.

As we continue to transform the practice of medicine, the next chapter of Sanofi’s Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science.

To facilitate this transformation, a new Business Operations Business Unit is being established, bringing together existing business service activities, and driving further expansion of centralized services at scale into a global unit, with a focus on driving simplification, efficiency, and productivity.

This new Business Unit will enable the delivery of best-in-class business support capabilities across the organization, incorporating and engaging disparate teams from across areas such as R&D, M&S, the Corporate Functions and GBUs into new global Service Delivery Towers with initial services spanning Commercial, Finance, Procurement and People & Culture.

Job Title: Engagement and Change Lead - All Genders


The Role

The Engagement & Change Lead is accountable for driving the stakeholder engagement strategy and roadmap for Business Operations.

Key responsibilities include defining the change strategy, assessing change impacts, maintaining a detailed change management plan/s, and delivering key change activities. This is a high impact role requiring cross-functional collaboration to drive change adoption and efficacy across the organisation. Overall, the Engagement & Change Lead plays a pivotal role in leading and managing change initiatives, driving transformation and organisation change for Business Operations.

Main Responsibilities

Design Business Operations Engagement strategy and change narrative

  • Build the strategy and change narrative for Business Operations

  • Build a strong engagement strategy and framework with Business Operations internal stakeholders and Sanofi senior leaders

  • Work closely with Service towers heads and transition management leaders to identify opportunities for change and develop and implement strategies to achieve the desired outcomes

  • Establish engagement and change management methodology, process and tools to create a strategy to support adoption of the changes through transformation program

  • Maintain strong connection with the change leads inside and outside of BO in the context of the Enterprise transformation

  • Develop and implement change management best practices and standards across the organisation

  • Assess the effectiveness of change management activities through data driven results

Execute Change Campaigns

  • Lead or provide significant input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans and resistance management plans

  • Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan

  • Provide change management guidance and support to the team in the development and execution of the change management strategy and plans

  • Acknowledge and address any client issues or feedback, resolving with intent to exceed client expectations

  • Ensure effective adoption of transformation program changes – working closely with the Transformation lead

Engagement with Key Stakeholders

  • Build relationships and work closely with Business Operations, Transformation Lead and key senior stakeholders, obtaining buy-in and engagement throughout the change process

  • Lead change workshops for stakeholders impacted by the change

  • Monitor and report on the progress of change initiatives, providing regular updates to senior leaders and stakeholders

Monitor implementation and Change Success Metrics

  • Identify change risks and anticipated points of resistance, developing plans to mitigate

  • Conduct readiness assessments, evaluate results and present findings to stakeholders

  • Administer measurement systems to track adoption, utilisation and proficiency of change

  • Define and measure success metrics and monitor change progress including adoption

  • Champion a culture of collaboration and continuous improvement


  • Bachelor's degree in Business Administration, Management, or a related field

  • 10 years experience as a Change Management Lead or similar role in a shared services environment

  • 5 years experience in the Life Science industry

  • Strong project management skills, with experience leading change initiatives

  • Track record of advising and delivering complex change programmes

  • Exceptional communication skills, both written and verbal

  • Excellent active listening skills

  • Ability to influence others to move towards a common vision or goal

  • Ability to clearly articulate messages to a variety of audiences with differing levels of knowledge and experience

  • Flexible and adaptable

  • Able to work in ambiguous situations

  • Resilient and tenacious with a propensity to persevere

  • Customer-focused and people-development mindset

  • Passion to drive behavioural and cultural change


Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

As part of its diversity commitment, Sanofi is welcoming and integrating people with disabilities.