Sanofi Group Lead, Digital Innovation and Transformation in Mississauga, Ontario
Title : Lead, Digital Innovation and Transformation
Reference No. R2628887
Location : Mississauga, Canada
About Sanofi – www.sanofi.ca
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.
Sanofi entities in Canada include Sanofi Genzyme (Specialty Care), Sanofi Pasteur (Vaccines), General Medicines and Consumer Healthcare. Together we employ approximately 2,000 people. In 2019, we invested $131 million R&D in Canada, creating jobs, business and opportunity throughout the country.
The Lead, Digital Innovation & Transformation will develop strategies and lead initiatives to advance digital transformation at Sanofi Genzyme Canada, also while creating opportunities to innovate digital experiences as the organization modernizes. The role will strategically lead and consult business areas to ensure the right combination of people, process and technology are used with digital initiatives and value/benefits are realized for stakeholders. Fostering digital culture, enhancing customer experiences, informing decisions with data & analytics and digital delivery excellence are always top of mind. This individual will work closely with Local and Global/North American partners to ensure that business areas are informed and supported with their digital work. This role will have a direct impact on establishing and executing the digital strategy for the specialty care business, and will strive to provide added value to each of the brands, in order to maximize brand penetration, customer engagement, and overall brand and above brand efficiencies across the business.
KEY RESPONSIBILITIES AND DUTIES FOR THIS JOB
Develop & continuously enhance a Sanofi Canada specialty care Digital Strategy to align all Therapeutic Areas (TA) and support functions in digital innovation and transformation efforts
Align and lead business areas in building up ‘key pillars’ of the Digital Strategy which include (but are not limited to): digital learning/education, customer insights analysis, data & analytics, best practices for digital product delivery, etc. Also develop associated roadmaps for each – this will allow for maximum brand penetration, highly effective customer engagement, and a larger Sanofi specialty care footprint in Canada
Create and maintain strong working relationships with Global Digital leaders to ensure Canada’s Digital Strategy and its activities align with Global vision & mandates
Work closely with ITS to inform functional, non-functional and technical requirements for new digital platforms & solutions
Lead ‘Digital Innovation Task Force’ members to tactically deliver on the Digital Strategy and deliver products & services in areas involving digital, which will allow for cost savings across the organization, as well as added efficiencies
Serve as the Specialty Care digital lead on the Digital Council of Canada to ensure alignment of digital strategies across Global Business Units (GBU) and contribute ideas & solutions that can be applied within other GBUs
Fulfill membership duties within Global & North American Digital councils/bodies
As SGZ Canada’s digital lead approver, review and approve the launch & enhancements of all digital products, focusing on: UX/UI designs, accessibility requirements (i.e. WCAG 2.0), testing results across performance, regression, BAT, UAT, penetration, etc. This will allow for a better customer experience, and will be a key piece in ensuring consistency and efficiency for all existing and new digital initiatives.
Work closely with Marketing, Medical, Business Operations, and other cross functional leads, both in Canada and Global/North America, in making strong strategic and tactical decisions to advance digital innovation and transformation
Active participation and leadership in Digital areas in brand/TA meetings, as required
KEY REQUIREMENTS FOR THIS JOB
Minimum university bachelor’s degree is required
MBA or graduate degree preferred
Minimum 5-10 years of pharmaceutical sales/marketing experience or work experience in life sciences/health care or tech industry
Minimum 5-10 years experience in digital product delivery in Agile/Scrum environments, ideally in the pharmaceutical and/or digital health space
Successful track record of leading digital transformation and innovation programs
Demonstrated track record of working and leading cross-functionally with areas such as ITS, Procurement, PMO, medical & commercial teams, etc.
Strong history of seeking partnerships and managing relationships with vendors; experienced in generating agreements according to scope, yet flexible and scalable to growth
Highly experienced in strategically integrating functions related to digital such as human-centric design, product management, data & analytics, change management, etc.
Advanced knowledge of MS Office applications
SPECIFIC SKILLS AND/OR COMPETENCIES
- Bilingual (English/French) an asset
Strong presentation skills for both internal and external audiences
Ability to deal with ambiguity and work in autonomy with limited guidelines
Excellent verbal and written communications and computer literacy
High level of focus and demonstrated attention to detail and planning
Demonstrated self-motivation and solution orientation
Strong interpersonal skills and ability to build strong working relationships
Strong ability to assess new concepts and technologies to modernize digital ecosystems
Demonstrated ability to function in a dynamic environment with rapidly changing activities and priorities
Demonstrated ability to work in complex matrix and cross-cultural environment
Excellent competencies in technical comprehension, learning and analytical capacity, problem-solving, multi-tasking, and decision making
Strong ability to seek and add sustainable value to the organization
Ability to travel (up to 10% of time)
Stretch – feels comfortable taking calculated risks, and seeks diverse views to challenge thinking
Take Action – Prioritize outcomes vs. activity, solutions vs. problem
Act for Patients and Customers – Ensure that all we do is in support of our science, strategy, market, patients, and customers
Think Sanofi First – seeking what is best for Sanofi vs. myself
Strong business acumen
Project management expertise & experience
Exhibit strong leadership and business management skills
Excellent written and verbal communication skills, including strong presentation skills
Excellent analytical and strategic thinking skills
Ability to work under pressure, in a fast-paced environment
Collaborative and result-driven working style
Creativity and pragmatism in approach to problem-solving
Initiative, energy and commitment
Company values advocate
Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to a ttract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Thank you in advance for your interest.
Only those candidates selected for interviews will be contacted.
Follow Sanofi on Twitter: @SanofiCanada (https://twitter.com/SanofiCanada) and on LinkedIn: https://www.linkedin.com/company/sanofi .
Sanofi, Empowering Life
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.