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Sanofi Group Training Manager, Learning and Development in Framingham, Massachusetts

*Position will support multiple Massachusetts campuses. Will be housed out of our Waltham, MA campus to start with potential to be housed out of Northborough OR Cambridge location starting 2nd quarter- 2022*

*Onsite and remote combination position*

*MUST have experience with technical and GMP training, strong project management experience, and working cross-functionally with quality, manufacturing, etc*

DEPARTMENT DESCRIPTION:

Learning and Development (L&D) is a centralized team whose ultimate responsibility is to ensure all employees at Sanofi Specialty Care, in the Boston Hub, possess the required knowledge to successfully do their jobs. To fulfill this responsibility, the L&D Site Support and L&D Learning Services teams work as two interwoven teams ensuring proper evaluation of training needs, accurate assignment of training, qualified delivery of courseware, ongoing assessment of knowledge application, and maintenance of detailed records to illustrate individual qualification.

Learning and Development strives to foster a learning culture where effective training and continuous improvement results in a well-trained workforce with the right capabilities who will deliver products for patients exceeding Sanofi’s high-quality standards.

Position Overview with Key Responsibilities:

The Learning and Development Training Manager, reporting to the Director of L&D, is responsible for the overall execution of the training process at Specialty Care sites or across a global function with the main goal of ensuring those working in GMP areas, and those supporting these areas, are qualified to do their jobs. The Training Manager accomplishes this goal in two ways:

  • Collaborating with L&D peers at other sites and key L&D Centers of Expertise within Specialty Care to ensure the process is current, standardized, in a state of compliance, and aligned with industry best practices

  • Engaging directly with site leadership, managers, and supervisors in the design, development, delivery and monitoring of learning plans and programs

The Training Manager participates in the identification and development of programs and projects to drive improved organizational and individual performance. She/he measures and reports-on the state-of-control of the training System to management both informally and as part of formal metric reviews. The Manager contributes to the development of the network training plan to ensure annual site objectives are met. Finally, when issues arise, the Training Manager will often own and/or lead investigations and corrective actions associated with failure points.

Success in this role depends on the ability of the Training Manager to demonstrate a solid understanding of educational theory, GMP training and associated regulations, use of typical GMP training tools, change management, and how these impact training all the way from site leadership to the shop floor. The Manager must have second-to-none interpersonal and communication skills, be adept at developing team members, tap into each individual’s enthusiasm, and embrace a collaborative, people first approach to ensuring trainees and their managers are successful.

Key Responsibilities:

  • Manage the site training System to ensure state of control and compliance readiness

  • Compile, present, and interpret metrics and KPI’s which reflect training System health

  • Build and maintain working relationships with subject matter experts to create, review, and edit training materials, facilitating the timely accomplishment of learning related deliverables

  • Manage complex projects, and sometimes more than one at a time, by including identifying milestones, developing timelines, clarifying responsibilities, and maintaining actor accountability on deliverables

  • Assist with strategic planning activities to proactively provide effective and efficient learning solutions to business areas based on individual and business needs

  • Embrace a competency-based philosophy to learning plan development and drive organizational alignment with the competency framework

  • Build partnerships within L&D team members, network sites, and out of network teams to evaluate, test, and recommend continuous improvement initiatives, such as the investment in content development tools, delivery methods, learning technology solutions, and the evolution of the overall training System

  • Continuously assess current state environments and their effectiveness, understand future state needs, and define training plans, programs, or changes to ways-of-working to address gaps

  • When applicable, manage staff performance to assure quality and consistency of work output, while fostering team and individual growth

  • Introduce new training ideas into the organization, adapts new ideas and converts them into approaches that meet training/regulatory challenges

REQUIRED COMPETENCIES:

  • Technical and GMP Training: Expert at training and training in a regulated environment

  • GDP (Good Documentation Practices): Expertise in GDP practices and can teach and develop others in GDP principles that comply with regulatory requirements

  • Change Management: Manages local change initiatives and participates in large cross-functional change projects

  • Project Management: Able to apply project management principles to achieve defined goals

  • Manage Learning Products: Is an expert in the management of learning products from initiation to implementation. Can teach and develop others in the management of learning products

  • Coaching: Creates development plans and coaches others to build their skills and unleash the full potential of people

  • Embraces Change: Moves fast and take accountability to deliver the best solutions

  • Cooperates Transversally: Collaborates effectively with peers, stakeholders, and partners across the organization locally and globally

  • Team Leadership: Provides direction and leadership to a group, providing role clarity, goals, strategic alignment, and supports team values.

  • Inspiring: Inspires and motivates direct and indirect team members towards a common goal by example

BASIC QUALIFICATIONS:

  • Bachelor’s degree (In Life Sciences or similar) with 8+ years of experience in learning & development with at least 8 years of experience in a GMP regulated environment.

  • People-first values driven

  • Strong content knowledge in cGMP/regulatory compliance and ability to extrapolate to application at the business level

  • Strong written and verbal communication skills.

  • Proven ability to work as part of an integrated, networked team, and collaborate across functional, organizational, and location boundaries.

  • Excellent analytical, consultative, and diagnostic skills with ability to make sound, data-based business decisions.

  • Ability to work onsite, as needed, to support business needs

PREFERRED QUALIFICATIONS:

  • Master’s level degree in related field preferred

  • Manufacturing or Quality experience, preferably both

  • Expert level management of training projects with multiple subject matter experts

  • Apply level knowledge of learning management systems

  • Expert level ability to communicate at all levels within the organization

  • Highly capable of building strong relationships, and influencing without direct authority

  • Able to create structure around ambiguous assignments and manage complexity in terms of the work and stakeholders to deliver results in a compressed timeframe

  • Must be innovative and courageous to challenge the status quo

SPECIAL WORKING CONDITIONS:

  • Occasional travel between facilities in the Boston area

  • Potential off hours and weekend support, as needed

  • Possible travel internationally to support business needs at Sanofi sites

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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