Sanofi Group IT Lead/Manager - Shop Floor Systems, Framingham, MA in Framingham, Massachusetts

The IT Lead/Manager for Shop Floor Systems reports to the Director - IS & Automation and has day-to-day management and leadership responsibility for the IT Infrastructure and IT Security for the shop floor systems in the Boston ITS hub which includes Allston, Framingham and Northborough. The individual will be responsible for the Administration, Management, Validation and Maintenance of all site IT systems, IT Infrastructure, Application support and end-user support.

The position is responsible for:

•System ownership for critical shop floor systems

•IT Risk Management at the sites with focus on Disaster Recovery

•IT Network Security across the hub

•All IT assets at the site (Datacenters, IDFs, Servers, Storage, Network, and Software)

•All IT services (Monitoring, data backup/ restore, logical and physical security, 24X7 support)

•All software licensing and hardware and software vendor support agreements

•Sourcing new hardware and software technologies in line with site or corporate standards, according to site needs.

•All bench-top systems support in Manufacturing and Quality Lab areas

•Work closely with the different business teams to understand requirements and provide required IT support

Collaborate with Network and corporate IT groups:

•Coordinating with Corporate IT to ensure consistency between global, regional, and local initiatives and standards

•Monitoring the local support provided by external contractors to ensure SLAs are met (Shop floor systems support, Desktop support, printing, and A/V equipment)

•Ensuring that that global SLAs are met to ensure daily operation of the plant

•Working with peer IS teams at other sites in the MA region to drive process harmonization and efficiencies

•Work closely with Corporate IT teams to ensure quality and timely end-user services

Basic Qualifications:

•Technical Bachelor’s Degree with a minimum of 5 years of experience in the pharma/biotech industry

•A minimum of 3 years of experience in a lead, supervisory or management role

•Proficiency in Microsoft Office with excellent technical writing and presentation skills

•Working knowledge of IT requirements in a GxP environment

•Must be people oriented, self-motivated and directed with keen attention to detail

•Experience supporting internal and external audits and provide guidance and oversight to closure of gaps identified during audits

•Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments

•Strong hands on knowledge in any 2 of the following technologies - Current protocols and standards, Active Directory, Group Policies, Databases, Windows desktop & OS, Unix & Linux Operating systems, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Disaster Recovery, Oracle, SQL Server.

Preferred Qualifications:

•Strong knowledge of Plant Automation systems like Werum MES, DCS, MES, BMS, Historian

•Strong leadership skills and ability to facilitate and do presentations to Sr. Management

•Energetic in the pursuit of improved processes and ultimately improved performance

•Natural influencer, adaptable, flexible as well as a pragmatically minded problem solver

•Competent technical knowledge of bio-pharmaceutical plants and manufacturing processes

•Innovative and capable of developing alternative solutions to issues at han

•Strong team player with excellent communication skills at organization, team, and individual levels

•Proven analytical and problem-solving abilities and strong customer service orientation.

•Must be able to contribute seamlessly at a tactical level to manage support, troubleshoot and resolve issues

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

Sanofi, Empowering Life

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

Sanofi, Empowering Life