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Sanofi Group Business Process Coordinator- Framingham/Cambrigde/Waltham in Framingham, Massachusetts

The North America Research & Development Hub Unit Management Office (HMO) is focused on improving operational effectiveness for project teams throughout North America which includes R&D sites in Massachusetts, Bridgewater (NJ), Swiftwater (PA) and Toronto (CA). This activity includes the resolution of issues raised by project teams as well as proactive management and improvement of processes as in the case of the Business Process Coordinators (BPCs).

Position Summary

The Business Process Coordinator (BPC) supports the goals and objectives of the North America Research & Development Hub. The functions include management and project planning for all research and licensing agreements, outside studies, Confidential Disclosure Agreements (CDAs) Material Transfer Agreements (MTAs), consulting agreements, Advisory Boards, and speaker engagements; as assigned by the BPC Supervisor. The BPC works closely with all of our enabling functions such as R&D Transactions, Legal, Procurement and Finance to ensure prompt execution of contracts on behalf of Research and Development project teams.

The BPC is self directed and makes decisions independently on problems of diverse scope where analysis of situation or data requires review and expertise. The BPC reviews status of contracts; manages timelines and prepares status reports. They assess issues and participate in the development of resolutions to meet productivity, quality, and client-satisfaction goals and objectives. The BPC monitors contract progress for intervention and problem solving with project managers, line managers, and clients. They are responsible for maintaining strong relationships and interactions with key senior functional leaders to resolve roadblocks and negotiate acceptable outcomes in close relationship with our enabling functions. The role requires significant attention to detail as well as a strong ability for self-directed/proactive follow-up. The BPC must be team-oriented with an ability to adapt to change and learn quickly. Strong organization and communication skills are essential as well as the ability to multi-task and react to assignments promptly.

Core Responsibilities

  • Meet with North America R&D and R&D Operations clients on a regular basis to understand upcoming business needs which include management and project planning for research and licensing agreements, outside studies, Confidential Disclosure Agreements (CDAs) Material Transfer Agreements (MTAs), consulting, Advisory Boards, and speaker agreements.

  • Facilitate kick-off meetings for specific business needs including key stakeholders and resources to confirm plans and ensure alignment around business needs and timelines.

  • Collaborate with Procurement to obtain quotes and identify the requested funding amount.

  • Confirm budget availability by processing the funding requests through the budget approval system (GREAT).

  • Create the "Autorisations d’Engagement de Dépenses" (AED) in eBuy to allocate the funding.

  • Serve as Sanofi liaison with Legal and external vendors to create and finalize contracts.

  • Identify if a Health Care Professional (HCP) or Health Care Organization (HCO) is involved and register the required information in the appropriate system (NAYA or TraceNP) for transparency reporting purposes.

  • Create purchase requests in eBuy to generate purchase orders (PO).

  • Manage the invoice reconciliation process to ensure that any issues are addressed and that invoices are applied against the appropriate PO.

  • Review existing processes and identify opportunities for continuous improvement that will decrease overall cycle times and improve compliance.

Basic Qualifications

  • College’s Degree in Business or 5 years of related work experience

  • Software literacy, very good working knowledge of Microsoft products, SAP, eBuy and Catalyst


Preferred Qualifications

  • Business Degree and 3 years of relevant experience in pharmaceutical company with transparency, compliance and HCP contracts

  • Event planning experience a plus

  • Strong time management skills

  • Ability to dig deeply into issues to determine the root cause

  • Perform in-depth analysis, collect data, establish facts and draw valid conclusions

  • Ability to work effectively within a team environment

  • Strong analytical skills to support data investigation and analysis as well as an understanding of Business processes

  • Strong understanding of the order flow from order entry to shipping, as well as an appreciation of the interrelationship of these steps.

  • .

Personal Qualities

  • Team spirited, flexible, positive attitude, client centric focus and ability to redirect/challenge currently established requirements where required.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.


At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

Sanofi, Empowering Life