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Sanofi Group Consumer Experience Interaction/UI Designer in Cambridge, Massachusetts

Consumer Experience (CX) Interaction/UI Designer, will partake and realize the vision and responsibility of providing the world-class user experiences and lead interaction design globally for Sanofi products and its ecosystem. You will partner with Product and Engineering teams to develop amazing user experiences. In this role, you will play a key strategic role in helping drive the future of Sanofi CX. You will collaborate with research, product, and engineering partners across the organization to build customer-focused design solutions at scale while cultivating a culture of user-centric design.You must be responsive, flexible, and able to succeed within an open and collaborative peer environment.

Responsibilities:

  • Fluency and experience in the design thinking process

  • Help drive the unified user experience in collaboration with colleagues, business and technology; respond to organizational changes as they occur

  • Integrate Design within the Consumer Experience and digital development process and be an advocate for design within Digital, partner organizations and stakeholder groups.

  • Collaborate with key stakeholders to define product design and experience for Sanofi Digital including continual improvement and innovation

  • Drive operational and execution excellence, while leading creative and holistic thinking at scale across diverse product releases, platforms

  • Ensure Design brings the best creative thinking to the product/business/customer with consistency and within committed timeframes.

  • Work closely with direct and indirect team members to define, document and maintain our overall user experience strategy, rollout, and maintenance for Sanofi products and digital solutions

  • Evangelize and share best practices in striving to support the Sanofi brand, and define a “Sanofi One Experience and Design.”

  • Drive to meet customer-centric Design measurement criteria and test to ensure the User Experience delivers positive results

  • Document Ix/UI design standards and patterns across products systemically

  • Collaborate with team on process improvements and tool implementation to support those processes

  • Maintain and support continuous customer relationships and UX and Design opportunities

  • Excellent communication, presentation, and interpersonal skills

Knowledge, Skills & Abilities:

Key Qualifications:

  • Bachelor's degree or equivalent work experience in Design, HCI or related field. Master’s degree in relevant field a plus

  • 2+ years of experience creating strategy and designing products.

  • Dynamic design portfolio that shows your design process, and shipped products is a must

  • Demonstrated holistic and systems thinking approach to problem solving

  • Experience with UX/Design within Lean, Agile development process

  • Advanced Interaction Design skills and Human-Centered design methods in practice that meet user needs and business goals

  • Demonstrated ability to navigate complex problems in developing holistic solutions for product and its UX ecosystems

  • Mastery of design and prototyping tools such as Sketch, InVision, Adobe creative suite

  • Knowledge and experience with Design System(s) and all various platforms human interface guidelines: iOS, Android, LMS and connected platforms

  • Ability to manage multiple projects and an ability to prioritize and organize to meet tasks and deadlines

  • Experience sketching, concept creation and wireframing, producing IA, sitemaps and user flows, with tap able/clickable rapid design prototypes

  • Understanding of web technologies such HTML, CSS and JavaScript

  • Excellent verbal and written communication skills with Excellent communication skills with the ability to listen, articulate positions, and advocate designs.

  • Familiarity with pharma/health technology is a plus.

Desired Traits:

  • Strong attention to detail, especially in crafting the ideas, education across different functional teams and following through with successful execution.

  • You bring the ability and interest to help lead cultural shifts in the organization including Digital transformation.

  • You have an intellectual curiosity that inspires others around you.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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