Sanofi Group Business Intelligence Solution Manager, Cambridge, MA in Cambridge, Massachusetts

Business Intelligence Solution Manager

Reporting to the NA Business Intelligence Solutions Head, the BI Solution Manager defines and implements lifecycle management roadmaps for business solutions. S/he is in charge of delivering the appropriate level of support and the needed functional evolution to the business solutions in her/his scope while optimizing the associated costs. To do so, s/he coordinates the activities of a team, leveraging services and outsourcing management to ensure the proper lifecycle management of the solutions in her / his scope. S/he also aims at optimizing the way the solution is used and facilitating business process improvements.

Key responsibilities:

  • Build and communicate the solution portfolio roadmap

  • Understand business’ trends and strategy, propose solutions and prioritize activities

  • Understand, influence and follow-up on the execution of vendors’ solutions roadmap

  • Define and communicate lifecycle management roadmaps

  • Understanding reporting and user needs in the areas of Sales & Marketing, Contract & Pricing

  • Evolve the self-service business intelligence capabilities for the analytics community

  • Support, Maintenance, Optimization

  • Organize and lead the support team, to execute lifecycle management roadmaps for business solutions, leveraging services or managing external provider relationship.

  • Lead / contribute to the overall change management effort: promote and market the solutions, optimize application usage, train users, explain functionalities, communicate on usage KPIs

  • Lead the team to deliver the appropriate level of support and the needed functional evolutions for her/his solutions’ portfolio

  • Define the SLAs and KPIs associated to her/his solutions’ portfolio in collaboration with all stakeholders

  • Monitor and report KPIs and compliance to SLAs, take appropriate actions when needed

  • Define and implement the crisis management processes with ITS and Business stakeholders

  • Adapt the solution portfolio to evolving ITS standards and technology evolution

  • Optimize the cost of the solutions portfolio through solutions’ harmonization and retirements for instance

  • Support business intelligence solutions deployed into production working with support partners

  • Design, Build, Deployment

  • Provide functional and technical expertise to solution design, ensuring users needs understanding, supporting business process improvements or evolutions, ensuring the execution of functional specifications, workload evaluations and budget compliance

  • Ensure compliance with legal, regulatory requirements and with internal recommendations and standards (quality, security, architecture, etc.)

  • Lead ITS functional/technical experts team

  • Ensure a shared understanding of business stakes among the team

  • Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assigned work

  • Keep team members’ skills up-to-date through relevant technical trainings to propose innovative solutions to Business needs

  • Contribute to the projects delivering solutions that will be part of her/his solution portfolio

  • Contribute to the project governance depending on the anticipated impact on her/his solution portfolio

  • Contribute to define the solution support model and onboard new applications in her/his scope

Basic Qualifications:

  • Bachelor’s Degree in Computer Science or related field

  • 5+ years experience in technology, consulting, life sciences

  • 5+ years of experience in Commercial BI

  • 5+ years implementing in QlikSense technology

  • 3+ years implementing IBM Cognos technology

  • Motivated self-starter; organized with excellent verbal and written communication skills

Preferred:

  • Understanding of life sciences data and analytic systems and data sets

  • Experience in working with Contracting & Pricing systems

  • Implementing solutions in self service and analytical tools and knowledge in Open source/custom technologies like D3.js is a plus

  • Experience in ITSM and ITIL

  • Software development expertise

  • Ability to travel globally

  • PMP Certification and Agile methodology

  • Visualization best practices and user story telling

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

Sanofi, Empowering Life

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

Sanofi, Empowering Life